Tips For Buying CPAP Supplies Online

octobre 09, 2020

Tips For Buying CPAP Supplies Online

Purchasing CPAP Supplies Online: It Doesn’t Have To Be Daunting

Millions of products are bought online every day. Whether it is books from Amazon, furniture from Wayfair or the latest fashion trends from Hudson Bay. With a few taps of a button, you can instantly purchase your desired item using your laptop or phone. Online shopping is quick, easy and convenient. 

In most cases, you wouldn’t think twice about purchasing over the Internet. However, when it comes to buying CPAP supplies online some people hesitate. Why is this? Well, Sleep Apnea equipment is a very personal item and there are many factors to keep in mind when buying it such as sizing, comfort, design and therapy compliance.

Below, we’ll prove why buying your CPAP supplies online doesn’t have to be daunting. In fact, there are many benefits to purchasing online from availing of lower prices to having a more comprehensive product selection.   


Top Tips To Keep In Mind

You don’t have to be in a physical CPAP store in order to purchase reputable and quality products. Yet, you still need to be a savvy shopper. If you are purchasing a CPAP machine or CPAP mask for the first time online, keep these tips in mind.  


Know Who You’re Buying From

First, ensure that where you are buying from is a trusted and reputable distributor or manufacturer of CPAP equipment. How can you tell this? Easy. 

Most reputable CPAP vendors will feature customer reviews on their website or even a quick Google search will tell you what to expect when buying products from them or how helpful their customer service team is. 

The majority of people buying CPAP supplies online prefer to buy directly from either a Durable Medical Equipment Provider (DME) or a dedicated online CPAP supplier. The reason for this is that you can be sure that if you need assistance, you’ll be able to contact an expert in Sleep Apnea equipment who will be able to answer any questions you may have in regards to sizing, brands or product features.  

Additionally, it is important to keep in mind whether or not you’re buying from a Canadian supplier or one based in the United States. Knowing this will help you to understand whether the price of products is listed in Canadian dollars (CAD) or US dollars (USD). 

Most websites will note which currency their products are priced in, however, that doesn’t guarantee that they always will be. 


Research Products In-Depth

While in the case of buying a PAP machine, you will be restricted as to what type you can buy depending on your prescription, this doesn’t mean that you won’t have to take different brands into consideration.

PAP equipment should never be bought on a whim. Regardless of what machine or mask you have your eye on, make sure to conduct plenty of research before making a purchasing decision. Read review articles, see which are the best-rated CPAP masks of the year, ask for user’s opinions on CPAP forums or speak directly with a CPAP equipment expert. 

The more informed your purchasing decision, the happier you’ll be once your product arrives. 


New vs Refurbished Products

There is the option of buying refurbished PAP machines as opposed to getting a brand new unit. When buying CPAP supplies online, make sure to check whether the product on sale is listed as being brand new or not. There are many CPAP vendors and supplies who stock refurbished PAP machines. 

If you are unsure whether to buy refurbished or not, make sure to speak with a CPAP equipment expert to get your questions answered.


Avail Of Customer Support 

Finally, don’t be afraid to ask questions. Many CPAP vendors will offer customer support services either through their website or via phone and email - make sure to avail of it. In most cases, you’ll be able to speak directly to a person who is an expert in various products manufactured by brands such as ResMed, Respironics or Fisher & Paykel. 

Here at, we encourage all visitors to our website to get in touch with us for any questions you have related to Sleep Apnea or PAP equipment. Confused about the difference between the AirSense 10 Auto and the DreamStation Auto Expert? Just ask! 


Check The Fine Print

Finally, make sure to check the fine print when it comes to payment options, shipping and return policies, and customs charges. 

Before you commit to buying PAP equipment over the Internet, make sure that you are fully aware of what kind of payment options are accepted by the vendor and what their shipping and return policies are. This makes sure that you continue to be an informed consumer at all stages of the buying journey. 

While it may seem obvious but checking the fine print can be very insightful as to what to expect as a consumer, especially when it comes to additional fees such as customs charges and return fees. After all, you should always shop online with confidence. 


Where Should You Never Buy CPAP Equipment 

While it is clear to see that it’s possible to buy quality CPAP equipment online, you must also be aware of the places never to order CPAP supplies online. 

Unfortunately, there are people who try to sell counterfeit CPAP equipment as well as poor quality secondhand items online. When purchasing a CPAP mask, always make sure that you are buying a brand new, verified product. Using a mask that has been owned before could put you at risk of getting sick and means that some parts may need to be replaced very quickly. That means avoiding buying on sites such as Craigslist or Kijiji.   

Here at, our distribution team is committed to helping you find the products best suited for you. We personally test every item that we sell and only stock the best in CPAP supplies. We also offer a great loyalty program that makes it easier for you to keep your CPAP products in great condition and up to date. 

Have a question? Feel free to reach out to us!

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Sizing Guide For Select CPAP Masks

Select CPAP Masks have sizing guide to help you select a size. 

Click on the mask name below to view, print and measure with their size guide.

Other masks are packaged as fitpacks with all size cushions included and do not have size guides available. 

Nasal Masks

Full Face Masks

Other helpful resources:

How To Select A CPAP Mask – Help Centre - All the help you need...instantly! (

What Size CPAP Mask Do I Buy? – Help Centre - All the help you need...instantly! (